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Digital Spectrum Solutions, Inc. wants you, our customers and visitors to www.dsicentral.com and our other Web sites, to know how information about you is used. Our privacy policy is outlined below and describes our information gathering and usage practices. Please read Digital Spectrum's Terms of Use for our Web site(s). By visiting our Web site(s) you agree to accept the Terms of Use and this Privacy Policy.
Digital Spectrum wants to take this opportunity to assure you that we do not rent, sell or make otherwise available user information provided via our Web site(s) to third parties except as specified in this Privacy Policy. User Information may be made available to or at the direction of legal and regulatory authorities (including tax authorities) if required by the public authorities as well as to Digital Spectrum's professional advisers subject to professional obligations for data confidentiality.
We are firmly committed to guarding the confidence you have placed in our company and to use any information you volunteer responsibly and professionally. We strive to collect only that information that we think is necessary for our legitimate business interests such as improving marketing of our products, meeting the needs of and educating customers and ensuring that our proprietary information is protected. If you do not want to share personal data, please read below for information on how to opt out or change personal information Digital Spectrum collects from you.
Our Web site visitors from Europe should note that, as a US company, Digital Spectrum collects data from you within the EEA and reserves the right to transfer the same outside the EEA for processing and storage. Digital Spectrum is certified on the Safe Harbor List and abides by the principles set forth in the Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
Online Store
To process your order we require name, billing address, phone number, email address, shipping address and credit card information. We use this information to process your order and, if any questions arise, to contact you about your order. In general, we will try to contact you first by email and only if that fails, or if time is critical, will we try to contact you by phone. Your order is processed, on our behalf, by Rush Order, a provider of e-commerce services (or such other provider as Digital Spectrum may select from time to time with notice on an updated Privacy Policy statement). We may send special news or offers that we think may be valuable to you. If you would prefer not to receive these in the future, please email info@dsicentral.com. Put UNSUBSCRIBE Digital Spectrum at the top of the message body. In the event you are a reseller entering through dsiconnect.com please refer to the section below regarding information collected
Sharing Information with Other Companies
Digital Spectrum Solutions, Inc. reserves the right to share customer data with Digital Spectrum's subsidiaries, affiliates, contractors and temporary employees but only for the purpose of fulfilling its legitimate business interests as described in this Privacy Policy. Additionally, Digital Spectrum reserves the right to transfer customer data to other entities as part of business transactions such as, but not limited to, spin-offs, acquisitions, mergers, reorganizations or liquidations. With your permission, Digital Spectrum may share your information with some of our valued partners. Please see the opt-in box on our Product Registration form. If you check that box, Digital Spectrum may allow partners to contact you via email or direct mail with products or services that we think might be of interest to our customers. Additionally, upon registering select products, you may be asked during the registration process if we may share your registration history with a specific partner or Original Equipment Manufacturer (OEM) who has either bundled an Digital Spectrum product with theirs or their product with ours. We recommend you agree to this, so that you can receive important updates from the manufacturer of this bundled product. However, we suggest you review their Privacy Policy, as their practices may differ from ours.
Notifications of Changes
If we are going to use your personally identifiable information in a manner different from that stated at the time of collection we will make every effort to notify you via the last email address we have in our records. You will have a choice as to whether or not we use your information in this different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change. In some cases when we post the notice, we will also email users who have opted to receive communications from us, notifying them of the changes in our privacy practices.
Unsubscribing/Opt-Out
We frequently provide users the opportunity to opt-out of receiving communications from us and/or our partners at the point where we request your information. Also, in our e-mail communications you will find instructions for unsubscribing.
Additionally you may use one of the following options to request removal of your information from our databases. Please include the exact contact information you'd like removed and some detail about the type of communication you received from us.
You can send email to mailto:optout@Dsicentral.com
You can send mail to the following postal address:
Digital Spectrum Solutions, Inc.
Attn: Web Marketing
17811 Mitchell North, Irvine, CA 92614
You can call the Digital Spectrum Customer Service Dept. for non-technical questions only*
Monday - Friday ( except holidays )
8:00 AM - 5:00 PM U.S. Pacific Time
1-888.999.0732
* For tech support questions you will need to contact tech support directly.
Most email communications provide a uniquely coded URL so customers can unsubscribe from individual lists.
To unsubscribe from the Digital Spectrum Online Store newsletter, please email esales@Dsicentral.com. Put UNSUBSCRIBE Digital Spectrum at the top of the message body.
Correcting or Updating your Personal Info
To change or modify or remove information previously provided, we recommend that you reply or contact that list source directly. If no instructions were provided for updating your contact information you can submit a request containing your 'old' contact information, your 'new' contact information and the nature of the communication(s) you've received:
You can send email to mailto:support@Dsicentral.com
You can send mail to the following postal address:
Digital Spectrum Solutions, Inc.
Attn: Web Marketing
17811 Mitchell North, Irvine, CA 92614
You can call the Digital Spectrum Customer Service Dept. for non-technical questions only*
Monday - Friday ( except holidays )
8:00 AM - 5:00 PM U.S. Pacific Time
1-888.999.0732
* For tech support questions you will need to contact tech support directly.
All other non-Web related requests should be directed to our main office, 949.252.1111.
Please note that Digital Spectrum reserves the right to preserve certain information collected when its software is downloaded from our Web site in order to protect Digital Spectrum's proprietary rights to the software.
Cookies
A cookie is a piece of text asking permission to be placed on your computer's hard drive. If you agree, then your browser adds the text in a small file. Cookies allow a Web application to respond to you as an individual and distinguish you from other visitors on the site at the same time. Cookies do not allow us to determine personal information about you. A few Dsicentral.com pages use temporary cookies as part of the Web navigation experience, for that particular web site session only. Some examples include Web site surveys and our Online Store. If you deny the cookie, you can still use the site anonymously. Customers in our on-line store can browse with cookies turned off, but you can only purchase if you accept the cookie.
Privacy and Children
Digital Spectrum and the Digital Spectrum Web sites do not target children (defined as those persons under 13 years of age) as an audience or a market and Digital Spectrum does not collect information about the age of its Web site users. Digital Spectrum intends to comply with the Children's Online Privacy Protection Act of 1998. If we learn that we have inadvertently collected personal information from a child we will make all reasonable efforts to delete that data from our records.
Security
To protect the loss, misuse and alteration of the information under our control, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Digital Spectrum strives to protect the privacy of the information you provide, and inadvertent disclosure of that information is extremely unlikely. In the event of such an inadvertent disclosure, Digital Spectrum will do everything commercially reasonable to limit and remedy the disclosure, but Digital Spectrum accepts no liability for any unintentional disclosure. In addition, in the unlikely event that any government or private individual seeks information, Digital Spectrum will not voluntarily provide the information, but will obey any court order requiring disclosure.
Contact
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:
Digital Spectrum Webmaster
Digital Spectrum Solutions, Inc.
17811 Mitchell North
Irvine, CA 92614
mailto:webmaster@Dsicentral.com
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