Shipping Policy When will my order arrive? The best way to figure out the approximate date that your product will arrive is to follow the chart below. You can also find out by adding an item to your Cart and choosing a shipping method to view the item's shipping cost and estimated arrival date. How to calculate your order's arrival date: Order Processing Time + Shipping Time = Total Delivery Time The shipping method you choose determines your order's arrival date. Standard Shipping ORDER PROCESSING TIME + GROUND SHIPPING TIME = TOTAL DELIVERY TIME Usually ships 2-3 business days 3-10 business days transit time 5-13 business days 2nd Day Shipping ORDER PROCESSING TIME + GROUND SHIPPING TIME = TOTAL DELIVERY TIME Usually ships 2-3 business days 2 business days transit time 4-5 business days Overnight Shipping ORDER PROCESSING TIME + GROUND SHIPPING TIME = TOTAL DELIVERY TIME Usually ships 2-3 business days 1 business days transit time 3-4 business days Note: Order processing time includes credit verification and time to pick and pack your order. If the merchandise is in stock, your order should leave our warehouse in 2-3 days. If the merchandise is on backorder, it may take additional time. Please reference the availability message displayed on our product pages and in your Shopping Cart that indicates the expected time to ship. Are there any shipping restrictions? Shipping restrictions are as follows: Special and oversize items can be delivered to the Continental U.S. only. Special and oversize deliveries are shipped ground service only. No weekend deliveries are available for next-day or second-day service. No P.O. Box or APO/FPO addresses. We no longer ship product or take orders outside of the US Return Policy If for any reason, you are not satisfied with your purchase, simply notify us WITHIN 15 DAYS from date of receipt of purchase to receive a full refund, minus a handling and transactions fee of 20%. After 15 days, there are no returns for refund accepted. You must handle all refund requests by contacting us by regular mail to: Digital Spectrum, Inc. Attn: Ecommerce Refund 17811 Mitchell North Irvine, CA 92614 United States